Drive Your Distribution Business Forward with B2B eCommerce

With more B2B buyers looking to purchase online, the trend is shifting towards B2B eCommerce. B2B buyers are increasingly tech-savvy and have high expectations for a personalized online shopping experience. It’s essential to address these changes in your customer’s shopping habits. As a distributor, it has become more important than ever to establish an optimal solution for selling to your B2B customers online. Whether you’re looking to reach new customers or automate offline processes online, B2B eCommerce is the key to driving sales growth and meeting the demands of your B2B buyers.

Unlock Your Online B2B Potential

The growing number of B2B buyers looking to purchase online can’t be ignored. Without offering online options, you’re lengthening your customer’s path to purchase. To address your customers’ increasing demand, start transitioning offline processes online and begin your eCommerce journey.

Create a Self-Service Experience
Allow buyers to view, order, and re-order products online with seamless transactions and convenient capabilities that reduce offline processing time.

Build and Manage Your Catalog Online
Easily setup and manage your product taxonomy, content, and assets online and turn your offline catalog into a transactional eCommerce store.

Increase Revenue and Lower Costs
Spend less time on manual orders over phone and email and more time on building relationships with customers using more efficient processes.

Empower Your Core Teams

The platform and partner you select for B2B eCommerce should genuinely be an extension of your business. At Silk, we focus on how our solutions empower each resource function within your distribution organization. By empowering one team, you empower many – which in turn drives a better experience for your customers.

Sales and Customer Service

Drive efficiency for all functions in the workplace with an eCommerce site that serves as a useful tool for sales and provides automation to tasks typically performed offline.

  • → Accurate and Rich Product Content
  • → Easy Reordering Functions
  • → Customer Self-Service Features
  • → Quote Creation and Management
  • → Quick Mobile Order Entry

IT and Operations

Let eCommerce serve as a seamless extension of your core processes, whether that stems from an ERP, CRM, OMS, or other back office systems.

  • → Pricing, Warehousing, and Inventory
  • → Shipping, Logistics, and Handling
  • → Infrastructure and Security
  • → Speed and Scalability
  • → Data Accuracy and Standardization

Digital Marketing

Improve your brand’s narrative, deliver compelling content, and deploy innovative promotions utilizing scalable eCommerce tools for content, reporting, and campaigns.

  • → Content Management
  • → Integrated Marketing Automation
  • → User Behavioral Tracking
  • → Product Information Management
  • → Dynamic Marketing

eCommerce Manager and Directors

Deliver the best digital experiences for your customers while providing your team with the proper eCommerce tool sets to manage those experiences.

  • → Flexibility, Scalability, and Security
  • → Speed to Market
  • → Administrative Governance
  • → Reporting and KPI Management
  • → Promotions Management

Tirehub’s Success Story →

National Tire Distributor Launches B2B Business Online

Read how one of the largest U.S. national tire distributors is delivering a best-in-class B2B experience through a powerful eCommerce solution that handles its complex back office procedures and large volume at scale, while delivering exceptional shopping experiences to its customers.

Tirehub’s Success Story →

National Tire Distributor Launches B2B Business Online

Read how one of the largest U.S. national tire distributors is delivering a best-in-class B2B experience through a powerful eCommerce solution that handles its complex back office procedures and large volume at scale, while delivering exceptional shopping experiences to its customers.

Our Work

Magento

TireHub →

Magento

RPB Safety →

Magento

Aramsco →

Magento

Tanner →

Silk Capabilities

Anchor Link

Let’s Talk Commerce

Ready to take your business to the next level? Let’s get started.