Acumatica + Bigcommerce + Silk = Best in Class B2B

Ecommerce is now table stakes for distributors, manufacturers, construction and field service companies. Your customers’ success in their own business is contingent on finding and ordering the parts they need quickly, efficiently and on their own schedules.

If you can’t meet their expectations they’ll look for a company who can. Fortunately, that’s a risk you can easily avoid.

Start Your Transformation

An affordable Full-Featured SaaS B2B eCommerce Platform

Launching a fully featured SaaS B2B ecommerce platform is easier and more affordable than you may realize, thanks to the partnerships between three, fully SaaS-based companies: Acumatica, BigCommerce and Silk.

Acumatica BigCommerce Connector
Technology that links the customer, inventory and fulfillment data house in your Acumatica ERP to your BigCommerce B2B eCommerce site.

BigCommerce for B2B
A full-featured B2B eCommerce platform that enables you with powerful features to readily meet — and exceed — your B2B buyers’ expectations.

Website Development Services
Plan, design develop and deploy BigCommerce eCommerce site. Design and build a field sales rep mobile app and integrate with Acumatica.

As for affordability, Silk can build your B2B BigCommerce site for as low as $30,000, from design to go live, in just 10 weeks.

Hosting and managed services can be as low as $400 per month.

B2B eCommerce Drives Revenue

eCommerce is more than just a convenient and efficient way for your customers to do business with you, it’s a powerful driver of revenue.

  • Take Sales 24/7. A B2B eCommerce site, powered by BigCommerce, is always on and omnichannel, enabling your customers to place orders at any time, location and channel that’s convenient to them. The easier your make it to buy from you, the more sales you’ll get.
  • Better Experiences. BigCommerce B2B eCommerce sites offer the best of both worlds: unparalleled self-service and white glove treatment. With seamless Acumatica integration, your customers can place their orders, request quotes, place bulk orders, manage their accounts using a host of self-service features. Moreover, with Silk tools like sales masquerading your sales reps can place
    sales and manage shopping lists on behalf of your customers.
  • Reach New Customers. A BigCommerce B2B eCommerce site can help you build your upper funnel. For instance, you can analyze and segment your existing customers’ behaviors, and use those insights to model, target and engage wholly new prospects for your brand. It can also help find new customers by enabling you to sell into marketplaces.
  • Boost Average Order Value. With a product catalog of 100K SKUs or more, chances are your customers don’t know everything you carry. Many purchase from multiple distributors for this very reason. BigCommerce B2B eCommerce sites offer robust search and filtering capabilities, enabling your customers to discover what’s in your catalog so that they can simplify their lives by consolidating all of their orders with your brand. The result is a higher average order values.
  • Convenient Reordering. BigCommerce B2B eCommerce sites are built around the customer’s need to reorder products as quickly and conveniently as possible. You can allow them to create, maintain and share shopping lists, order from past orders and even upload a spreadsheet for bulk orders. This convenience encourages repeat business and drives lifetime value.

Operational Efficiencies

Higher revenue is just part of the story. A B2B ecommerce site will also drive operational efficiencies.

Free up Your Sales Team

By enabling your customers to self serve, your sales team will have more time to find new customers and build your sales pipeline.

Automated Synchronization

Since your BigCommerce B2B site is fully integrated with Acumatica, inventory and pricing by customers are synchronized automatically.

Custom Catalog and Pricing

When your customers sign on to your B2B ecommerce site they see the pricing they’ve negotiated with you automatically. They have no need to call their sales rep to ensure they pay the agreed upon price.

Automate Communications

With Acumatica fully integrated with your BigCommerce B2B site, all order confirmations, invoices, shipping notices and shipping updates are generated and sent automatically, No need for your Sales teams to get involved.

Product Information Management

Manage your entire ecommerce product catalog’s content easily and efficiently from within Acumatica.

Key Features

Ecommerce Development and Maintenance

SaaS Based. Fast deployment, seamless upgrades and maintenance.

Acumatica and BigCommerce Connected. Seamless integration between Acumatica and BigCommerce.

Mobile Sales Rep App. Mobile optimized access to BigCommerce site, enabling field reps to service clients when in the field.

Product Configurator

Unlimited Product Combinations. Web-based product configurator to ensure your customers place the right product combinations and in the quantity they need

Invoice Portal

Easy Management. Generate invoices from the BigCommerce site or from within Acumatica.

Supports Multiple Payment Options. PayPal, Braintree or any other payment gateways, purchase order, credit card.

Managed Services

Support When You Need It Ongoing maintenance, security monitoring, bug resolution, security patches, and new feature development.

Acumatica-Bigcommerce Synchronization

Customer Integration. All customer data — corporate structure, content info — reflected in the BigCommerce B2B eCommerce site.

Product Integration. All product, description, pricing data are fully integrated between Acumatica and BigCommerce.

Order Synchronization. Orders and order status are fully integrated, so your customer can check on orders 24/7 without calling a sales rep.

Self-Service

User-Level Roles. Enable your customers to manage their corporate account and set up multiple tiers of buyers who have specific roles and permissions.

Faceted Search. A site navigation system that allows users to narrow down search results by a number of filters based on faceted classification of products.

White Glove Treatment

Masquerade Tool. Your sales reps can log in on behalf of a company, access shopping lists created by buyers in the company, add products to the cart, and complete placement of the order.

Sales Representative Quoting. Your sales reps can also create a quote for a customer they are assigned to. They can provide additional discounts to customers on top of pre-arranged pricing. An open key reference number field is available for tracking purposes.

The Silk Commerce Edge

Not only can Silk build your B2B eCommerce site quickly and affordably, we’ll bring our host of best practices, gained through years of experience and thousands of implementations, to your project.

  • Trusted. As official partners of BigCommerce and Acumatica, you can trust we have the expertise and skills needed to deliver a site that follows best practices. We are the only company to partner with both companies.
  • Single Point of Contact. We can plan, design, develop, deploy and manage your BigCommerce site, as well as integrate it to your Acumatica ERP. You have no need to manage multiple partners.
  • Affordable and Timely. We can develop and deploy your site for around $30,000 and within 10 weeks.
  • B2B Experts. We work with a range of companies that use Acumatica Commerce Edition, Acumatica Distribution Edition, Acumatica Manufacturing Edition, and Acumatica Construction Edition and understand the nuances of each segment’s needs.
  • Feature Enhancement. Our developer teams can customize a site to your unique needs. We also offer a BigCommerce add on, called BundleB2B that offers additional features, such as sales masquerade and quoting.
  • Integrations. In addition to integrating your Acumatica ERP with BigCommerce, we can integrate other systems, such as a product information management system or your marketing automation platform.
  • We Bring Order to the Content Maze. With thousands upon thousands of SKUs in your product catalog, content management can seem daunting, but it doesn’t need to be. There are excellent market-tested product information management (PIM) systems that eliminate bottlenecks, and we have extensive experience integrating with them, including Akeneo, Jasper, InRiver, and Salsify.

Ready to Get Started? Give us a Call.