Magento Success Story: ViewSonic (www.viewsonic.com

A rich shopping experience coupled with complex Oracle integration has meant success for ViewSonic on many levels.

“A fully integrated eCommerce site in under two months is quite an achievement. Magento’s rich, built-in features and open architecture are the true magic behind this success.” James Shi, VP of Development, Silk Software.

Merchant Profile: Electronics retailer specializing in visual display technology including monitors, TVs, projectors, digital signage, computers, and communication devices

Magento Solution Partner: Silk Software

Challenge: Upgrade and Integrate in a Critical Timeframe

ViewSonic depends on its online store to sell its products and provide branded support for its traditional sales channels. Two months before the critical holiday season, they found themselves without a development partner, and they turned to Silk Software to put together a solution that would give them the online presence they wanted and that would connect seamlessly to their Oracle-based backend systems.

Solution: ViewSonic Finds Success with Silk Software and Magento

ViewSonic chose Silk Software for their experience and ability to move quickly and flexibly to design a powerful eCommerce site.

How Silk Software did it:

• Used Magento Enterprise for its open APIs, powerful marketing tools and extensive features

• Careful resource planning and execution

• Implementation of a sophisticated content management system (CMS)

• Custom extensions created for ViewSonic’s unique requirements

Result: A New Site Without Skipping a Beat

The new ViewSonic now works the way they envisioned it, and the successful integration was completed in record time.

A job well done:

• More powerful promotion and marketing tools

• CMS+

• A look and feel that reflects the company’s values and expertise

• Full-page caching

• Front- and backend systems that work in harmony

Conclusion

ViewSonic was facing potential disaster when their plans for a better online store hit a snag two months before the holiday season, but a partnership with Silk Software and the powerful flexibility of Magento Enterprise gave them what they needed when they needed it.