Feedback

Dear Customers:

In order to improve the quality of our products and services, please fill up the feedback pages below. Your valuable feedback is extremely important to us.

Thank you.

Project Name:

Your Name:

Silk Software Representative(s):

Contact telephone:

1. General remarks to the quality of the services we have provided

A. excellent B. satisfied C. average D. unsatisfied E. disappointed

2. Remarks to our response time for questions/requests

A. excellent B. satisfied C. average D. unsatisfied E. disappointed

3. Remarks to the staff's knowledge in the technical discussions

A. excellent B. satisfied C. average D. unsatisfied E. disappointed

4. Remarks to our delivery time (is it always on or earlier than expected?)

A. excellent B. satisfied C. average D. unsatisfied E. disappointed

5. Remarks to quality/style/consistency of code we have provided

A. excellent B. satisfied C. average D. unsatisfied E. disappointed

6. Remarks to project communication we have provided (if applicable)

A. excellent B. satisfied C. average D. unsatisfied E. disappointed

7. How do we compare to the previous project we did

A. Better B. About the same C. Worse

Other Comments and Suggestions: